UX design is a broad, multifaceted field that’s constantly evolving. The digital landscape is ever shifting, new technologies are emerging, and the principles of user experience design are constantly changing as a result. Today’s UX designers must stay up-to-date in order to act as mediators between humans and technology.

With so much opportunity to learn and grow, UX designers must ask themselves: What role do I want to play in this burgeoning industry?

No matter what stage you’re at in your career, it’s important to routinely consider the kind of designer you are now, and the kind of designer you want to become. Especially if you’ve been in the industry for a while, you might find yourself getting comfortable or losing sight of your aspirations.

This is where your UX career roadmap comes in: it’ll keep you focused on your goals, ensuring you’re constantly growing and developing as a designer.

In this guide, we’ll show you the value of creating a UX career roadmap. We’ll then lay out a step-by-step process you can follow to create your own roadmap from scratch. We’ll discuss:

1. What is a UX career roadmap?
2. Why create a UX career roadmap?
3. How to create a UX career roadmap: A step-by-step guide

Let’s jump in.

1. What is a UX career roadmap?

A career roadmap sets out a clear plan of action for achieving your career goals. It considers the following questions:

• Where am I now?
• Where do I want to go?
• How will I get there?

Mapping out your UX career is not just about progressing from junior to senior—nor is it about aiming for a certain salary or job title. While these are important factors, an effective career roadmap should also dig a little deeper. It explores your strengths and weaknesses, identifies areas for professional development, and helps you forge a career that aligns with your personal goals and values.

A UX career roadmap depicts your aspirations, laying out the blueprint for your path as a UX designer. Whether it’s a simple flow diagram or a true work of art, there are many benefits of drawing up a UX career roadmap. Let’s take a look at the most important ones.

2. Why create one?

A career roadmap might seem like a lot of unnecessary work—especially if you’re not a fan of planning ahead. But, if you’re serious about your career as a UX designer, it’s worth the effort. Why? Because an effective UX career roadmap will:

• Help you achieve career satisfaction: In order to forge a fulfilling career, it’s important that your day-to-day work mirrors your personal values. You need to feel like you’re learning, growing, and contributing. A career roadmap keeps you on the right track; not only by making you aware of your goals, but also by ensuring you’re taking the necessary steps to achieve them.
  
  
• Hold you accountable: It’s easy to leave your career in the hands of fate, or to blame external factors if things don’t go as planned. A well-thought-out roadmap puts you in control of your career path, giving you the foresight to see what needs to be done in order to reach your desired destination.
  
  
• Make you a better UX designer: A career roadmap is not set in stone; it’s a malleable plan that can be adapted along the way. Thus, it encourages continuous evaluation of your professional self: what kind of designer are you? How might you improve? This self-assessment alone will push you to get better at your craft.

3. How to create a UX career roadmap: A step-by-step guide

When it comes to devising a UX career roadmap, the process can be divided into three distinct phases: evaluating the present; setting goals for the future; and coming up with action points that will help you achieve these goals.

Based on these three phases, we’ve put together a step-by-step guide to creating a UX career roadmap.

Step 1: Reflect on the here-and-now

This first step is a bit like the research phase of a UX design project—only this time, you are the target user! In this phase, you’ll take the time to self-reflect and evaluate your current position in the UX industry: Who are you right now? Where are you currently at in your career?

The purpose of this step is to build self-awareness, focusing on your skills, interests, and values.

To get started, write down your answers to the following questions:

1. What is my current job title?
2. What does my current role entail? List five-ten key tasks and responsibilities.
3. What hard and soft skills do I possess? List your main skills and give yourself a rating for each (basic, intermediate, or expert). It might be useful to enlist the help of a trusted colleague!
4. What are my three main strengths?
5. What are my three main weaknesses?
6. What do I enjoy doing at work?
7. I wish I could spend less time doing…
8. I wish I could spend more time doing…
9. What do I value about my current role? Here you should think not only about the role itself, but also about your working environment, your team, the way the company is set up, etc.
10. What are my main values when it comes to work? List three.

Don’t rush the self-assessment phase. Some answers might not be immediately obvious, so allow yourself plenty of time to reflect. Ask your colleagues for their thoughts, too—they may recognize strengths and weaknesses that you’re not aware of.

Step 2: Construct your ideal world

Once you’ve carried out a thorough evaluation of the present, it’s time to consider the future. For the purpose of this step, you’ll think purely in terms of ideals. In an ideal world, what kind of designer are you? What does your perfect working day look like?

When answering the following questions, try not to get too hung up on what you deem to be realistic; this phase is all about your dreams and aspirations!

1. In an ideal world, I would work for: myself / a large corporation / an agency / a small startup…
2. In an ideal world, I would work: full-time / part-time / on a project basis…
3. In an ideal world, I would design products for the following industry…
4. In an ideal world, I would be an expert in…
5. My ideal day would consist of the following tasks…
6. In an ideal world, my salary would fall between the following range…
7. If I could write my own job title, it would be…

Aim to tackle this phase in a more quick-fire fashion. It’s OK to be unrealistic at this point; you just want to uncover and acknowledge your intrinsic career desires! This will help form the basis of a more realistic strategy later on.

Step 3: Conduct industry research

With a thorough self-assessment completed and an abstract wishlist in mind, it’s now time to conduct some industry research. The purpose of this step is to learn as much as you can about the field: What opportunities are available to you as a UX designer?

Some useful areas of investigation include:

• UX job titles and career paths: What job titles fall under the UX umbrella? Within the field of user experience design, there are countless routes you can take—from specialist roles such as UX researcher or UX writer, to broader job titles such as product manager or full-stack designer. You’ll find lots of useful information in Career Foundry’s guide to UX designer job descriptions, as well as on job boards such as Indeed, Glassdoor, UX Jobs Board, and, of course, LinkedIn. This leg of your research should culminate in a list of potential job titles of interest.

• Salaries: When constructing your ideal world in step two, you came up with an ideal salary range. Now it’s time to gauge what’s realistic. Based on the job titles you came up with above, conduct some research into the average salaries for each. If the data is available, break your salary research down by years of experience and location. Sites like Glassdoor, PayScale, and Indeed provide up-to-date salary reports for the UX industry.

• Specialist skills: What skills do UX designers possess? What additional skills are associated with the specialist job titles you’ve come across? This part of your research will enable you to identify any gaps in your own skillset and to focus your professional development in the future. Again, job boards and networking sites are extremely useful here. It can also be helpful to chat to your peers in the industry—be it a mentor, a colleague, or a connection you’ve made on LinkedIn.

As always, the internet is an excellent resource for conducting quick and in-depth research. However, don’t underestimate the value of in-person inquiry! You can learn a lot about the industry by attending networking events and striking up casual conversations with those around you.

Step 4: Set concrete goals and timelines

Now for the tricky part: Setting goals and deadlines. What milestones do you want to aim for, and when?

Start with the “when”. It can be difficult to think too far ahead in detail, so you may want to break your roadmap up into manageable segments. For example: You can have a five-year goal in mind, but you might work towards it in one-year increments. You would then set milestones for each year, rather than for the overall five-year period.

Once you’ve decided on a timeline, you can set your objectives accordingly. Based on what you’ve learned so far—about yourself, and about the industry—try to come up with three milestones for each roadmap segment. These milestones may relate to each other and feed into one main end goal (as in example one, below), or they may focus on completely separate areas (as in example two):

Example 1:

Our first example is a roadmap provided by Nadia Fedorova, UX Researcher and Designer at CareerFoundry. Nadia started her career as a data scientist before moving into UX as a research specialist. Her career roadmap is focused on her long-term goal of becoming a design all-rounder.

Five-year goal: To become a UX generalist and strategist. To lead projects at all stages in the design process, right through to implementation, as well as influencing an overall UX strategy for all the design initiatives.

Two-year interim goal (broken down into the following milestones): To land a role that combines UX research and UX design, with elements of UX strategy.

• Six-month – one year milestone: Develop a broader range of skills outside of UX research—such as mapping the overall design project strategy and identifying the most suitable UX methods for a given project. Familiarize myself with the tools that UX designers use (such as Sketch).

• One year – 18-month milestone: Gain practical experience in the broader UX field within my current organization. Find opportunities to help develop the strategy for UX projects, and to practice more general design skills beyond the scope of research.

As Nadia explains: “I moved from data science into UX as a research specialist. After some time in the UX industry, I realized I wanted to focus not only on UX research, but on the entire UX process—including design and strategy. I knew I would have to make a conscious effort to steer my career in a certain direction, so I came up with a five-year plan to make it happen.

My first step in the UX industry was a six-month internship which involved both UX research and design. Then I joined CareerFoundry as a UX researcher and designer, which fulfilled my two-year “interim goal” of landing a full-time role that combines both UX research and design and allows me to be involved in defining UX strategy. My next big goal is to become a UX generalist and strategist, looking at projects from a broader perspective. So, I’ll continue to get hands-on with UX strategy and learn as much as I can about converging business and UX!”

Example 2:

Our second example is a hypothetical UX career roadmap:

Five-year goal: To start my own business as a freelance UX consultant.

One-year interim goals: In one year’s time, I want to

1. Be a better communicator and improve my presentation skills.
2. Become an in-house advocate for good UX: organize and deliver a UX workshop for the whole company.
3. Have increased my salary by 10%.

These are just two examples of how you might set goals and timelines. As you can see, the first example is quite specific, focusing on one particular area of UX. The second example sets more general objectives within a shorter one-year segment.

How you set your goals is up to you. Even if you’ve identified a five-year goal, don’t feel compelled to fill in each one- or two-year segment straight away. Remember: it’s a malleable plan that can be tweaked, updated, or even completely overhauled as you progress throughout your career.

Step 5: Identify clear action points

You’ve established where you want to go; now it’s time to consider how you’ll get there. In this phase, you’ll come up with action points that will take you from A to B. How do you plan on achieving your goals? What tools do you need?

For each milestone laid out in step four, you need to set out a corresponding plan of action. This might include things like:

• Upskilling (hard skills): Learning additional hard skills such as basic frontend development or visual design principles—be it through self-study or a specific course.
  
  
• Upskilling (soft skills): Improving certain soft skills such as communication, teamwork, or collaboration by giving presentations, attending meetups, organizing team socials, etc.
  
  
• Networking: Some goals may require you to build a solid network of industry contacts—for example, if your long-term plan is to work as a freelancer. Your plan of action might be to attend five industry events in one year, be it conferences, meetups, workshops, or design showcases.
  
  
• Shadowing an expert: If you want to specialize in a certain aspect of UX design, one step towards your goal might be to find a mentor or shadow an expert in this particular field.

When coming up with action points, try to be as specific as possible. The clearer your action points, the easier it will be to implement them!

4. What next? Using your roadmap

So there you have it: Five clear steps to devising your very own UX career roadmap. In terms of actually putting pen to paper and drawing up your roadmap, treat it like a wireframe: be prepared to iterate several times, and only fill in the details once you’re happy with the basic foundations.

It’s important to remember that your UX career roadmap isn’t just a fixed, one-off plan. You need to review it regularly and move the goalposts as you progress in your career. Your roadmap isn’t there to tie you down to one single destination: you’ll learn new things every day, and your values and goals will inevitably change! The purpose of your roadmap is to get you routinely thinking about where you want to be, and how you can grow and progress.

With a clear UX career roadmap, you’ll never lose sight of the bigger picture. So: pin your roadmap somewhere visible and get to work on those action points!

The post Advice For Intermediate UX Designers: How To Create A Career Roadmap (And Why You Should) appeared first on UX Mastery.

The answer? Teamwork. The most accomplished UX designers are kings and queens of collaboration. They have mastered the art of communication, and know just how to connect with those around them to leverage fresh perspectives and new ideas – all in the name of great UX.

That’s because great designers recognise that UX is universal. It isn’t merely the aesthetics of a product – it’s a culture, one that puts the user first and determines whether a brand succeeds or fails. UX needs to be a team effort, and more often than not, it’s up to the UX designer to get everyone on board.

To truly excel at your job, you need to make sure that teamwork is at the heart of what you do. This means collaborating effectively and maintaining strong relationships with your peers. So how do you go about this? Look no further than our five key pillars of UX teamwork.

Empathy

There’s a very easy way to become a better team player: empathy. It’s time to practice what you preach, but forget the user for a minute and focus on your colleagues instead. Spend some time getting to know each department, finding out what they do and understanding their goals.

For smoother collaboration with your closest colleagues, it can be useful to step into their shoes for a day or two. Consider picking up some key frontend skills so you can communicate more technically with the developers, or spend a day shadowing the UI team to see how they work.

In the professional world, empathy is important for a number of reasons. The better you know and understand your coworkers, the easier it becomes to recognise how your own work impacts theirs – and vice versa. If you know what motivates your colleagues, the easier it is to pitch your ideas in a way that appeals to them.

Empathy is also key when it comes to handling conflict. Not everyone will like your designs or agree with your decisions, so you need to be ready to discuss, explain and negotiate at any given moment. If you’ve already established a culture of mutual understanding, these conversations will proceed much more smoothly.

Just as empathy for the user enables you to design great experiences, empathy for your colleagues will greatly improve the UX of your professional environment.

Honesty

As a UX designer, you will find yourself working with people who care immensely about the product – but are not necessarily experts in the field of UX. It’s your job to understand their vision and translate it into something that the developers can bring to life. A tricky balancing act if ever there was one.

When bridging the gap between what the stakeholders want and what’s technically possible, managing expectations can be a real challenge. Ultimately, honesty is the best policy. Be realistic about what’s achievable, even if this means having to quash certain ideas as soon as they are put forward. At the same time, be open about your progress and communicate any changes as and when they happen.

An honest, realistic approach keeps everyone on the same page and avoids last-minute surprises. Keep all key stakeholders in the loop at all times and you can’t go wrong.

Trust

Teamwork is all about trust, so make sure your colleagues know that they can rely on you. As Paul Towers points out: “Without each party trusting one another, the ability to come to an agreement or consensus on an issue is always going to be compromised.”

Building trust takes time, but relies on a very simple formula: keep your promises, deliver what you say you will, and meet your deadlines. This ties in with the previous point about honesty: if you’ve agreed on certain design elements with, say, the product manager, make sure you deliver them – or communicate and discuss why you can no longer do so.

How else can you build trust? Through consistency. Be consistent in terms of your methods and actions – even if it’s something seemingly insignificant, such as posting a weekly progress report in the company chat or delivering your work in a certain format. However subtle, establishing certain routines and protocols helps to create structure and reinforce the message that you are trustworthy and dependable.

Inclusivity

Empathy works both ways, so give your colleagues the chance to understand and be part of the UX design process. I’m not suggesting you set them to work on wireframes, but it is important to take an inclusive approach. If you want to encourage a user-first mindset across the whole company, you need to be willing to share what you do.

Why not put together a brief presentation, outlining your methods and processes? Not only does this provide valuable insight into your work, it also helps to build enthusiasm. If you can show your coworkers from other departments just how important user-friendly design is to the overall success of the brand, they will certainly be much more supportive of your mission.

An open mind

Last but not least, go to work with an open mind. Good designers are excellent listeners, always ready to hear new ideas and suggestions. We’re all users, after all, and you can broaden your horizons tenfold if you seek fresh perspectives. Who knows – your colleagues from other departments may just have the solution to your latest UX challenge.

When working on new ideas, invite your coworkers to take a look and provide feedback. Coming from a non-design background, they will be able to tell you if your approach is indeed as user-friendly as you’d hoped. If you really want to experiment with collaborative UX, consider installing a whiteboard in a common space. Jot down your current design challenge and invite others to add their ideas!

Wrap-up

As a UX designer, it can be tempting to operate as a lone wolf. You’ve mastered your craft, after all, and working autonomously often seems like the quickest way to get things done. But to ignore the importance of teamwork is to miss out on the diversity of ideas, inspiration and feedback that is crucial to great UX. With these five strategies, you are well on your way to becoming a better team player – and with it, an even better UX designer.

What do you think are the most important soft skills for UX designers? Leave a comment or let us know in the forums!

The post How UX Designers Can Become Better Team Players appeared first on UX Mastery.