Comments on: ‘UX’ Marks the Spot: Mapping the User Experience https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/ The online learning community for human-centred designers Wed, 22 Jul 2020 02:15:38 +0000 hourly 1 https://wordpress.org/?v=6.2.2 By: Luke Chambers https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/#comment-373312 Wed, 28 Aug 2019 06:32:58 +0000 http://uxmastery.com/?p=3223#comment-373312 In reply to Tessa.

That would be a question for Chris Risdon who created it, but I suspect it was carefully crafted—with a lot of thought—using something like OmniGraffle?

]]> By: Tessa https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/#comment-372846 Thu, 22 Aug 2019 23:09:03 +0000 http://uxmastery.com/?p=3223#comment-372846 Which software did you use to create that beautiful map?

]]> By: Luke Chambers https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/#comment-180052 Fri, 13 Feb 2015 05:20:03 +0000 http://uxmastery.com/?p=3223#comment-180052 In reply to aneesh anandan.

Not really – the focus should be on communicating clearly with the documents audience, so use whatever symbols and semiotics are relevant and easily understood. Shean Malik looked at a few existing visual languages in his UX Matters article: http://www.uxmatters.com/mt/archives/2014/04/mapping-user-journeys-using-visual-languages.php

]]> By: aneesh anandan https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/#comment-180044 Fri, 13 Feb 2015 04:41:15 +0000 http://uxmastery.com/?p=3223#comment-180044 Is there any standard set of symbols/rules to be followed, when we do the map? I saw circles with arrows, multiple diversion etc in more than one place, used to show similar touchpoint.
Your help will be valuable. thank you.

]]> By: Patrick Hogan https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/#comment-1712 Sun, 20 Oct 2013 12:31:18 +0000 http://uxmastery.com/?p=3223#comment-1712 Very helpful summary of customer journey mapping and resources to follow up on ! Yes we use these maps in our B2B Industrial world and plan to make this more ‘standard’ in our innovation process

]]> By: Ada https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/#comment-1184 Mon, 22 Apr 2013 08:25:38 +0000 http://uxmastery.com/?p=3223#comment-1184 how to make guiding principles ?

]]> By: Ada https://uxmastery.com/ux-marks-the-spot-mapping-the-user-experience/#comment-1183 Mon, 22 Apr 2013 07:29:42 +0000 http://uxmastery.com/?p=3223#comment-1183 Is a User Experience Map really useful in a company?

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